Who is Brooks?

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" rowspan="2" width=18.125% BGCOLOR="#990000" TEXT="#F7F7FF"> <div> <IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="20">   <IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="20">     <IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="20">  <A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us"><IMG SRC="01214140.png" border=0 width="20" height="20" ALT="down" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A></div> <div> <A HREF="index.htm" TARGET="_top" TITLE="Brooks Communication, Inc. Home Page">Home</A></div> <bR> <div> <A HREF="who_is_brooks_.htm" TARGET="_top" TITLE="Who is Brooks?">Who is Brooks?</A></div> <bR> <div> <A HREF="products___services.htm" TARGET="_top" TITLE="Products Services">Products & Services</A></div> <bR> <div> <A HREF="links.htm" TARGET="_top" TITLE="Links">Links</A></div> <bR> <div> <A HREF="the_signal.htm" TARGET="_top" TITLE="Newsletter">Newsletter</A></div> <bR> <div> <A HREF="employment_opportunities.htm" TARGET="_top" TITLE="Employment Opportunities">Employment Opportunities</A></div> <bR> <div> <A HREF="contact_us.htm" TARGET="_top" TITLE="Contact Us">Contact Us</A></div> <bR> <bR> <bR> <bR> </td> <td valign="top" colspan=2 height=45 BGCOLOR="#C0C0C0" TEXT="#080000"> <div> <I>Who is Brooks?</I></div> <div> </div> </td> </tr><tr> <td valign="top" height=435 width="100%" colspan=2 style=" border-top: 1px solid #990000;" BGCOLOR="#FFFFFF" TEXT="#080000"> <div> <I><B>Innovative and Affordable Business Telephone Systems</B></I></div> <bR> <bR> <div> <TABLE BORDER="0" CELLPADDING="2" CELLSPACING="1" WIDTH="670" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 144 WIDTH="209"><div> <B>HOW LONG </B></div> <div> <B>IN BUSINESS?</B></div> </tD> <tD VALIGN=TOP WIDTH="450"><div> We’ve been designing efficient and cost effective communication systems for businesses in Albuquerque since 1976.  With a goal of providing the most reliable products available, we became an authorized Inter-tel dealer in1978 , then went on to become an authorized IVX dealer in 2003, and an authorized Tadiran ICE dealer in 2004.  In 2007 the innovative OfficePhone2.0 VoIP telephone system was added to our already outstanding product line.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 353 WIDTH="209"><div> <B>WHAT DO WE SELL?</B></div> </tD> <tD VALIGN=TOP WIDTH="450"><div> Business communication solutions!  With systems that range from as small as two telephones to as large as hundreds of phones linked to multiple locations around the globe, we will design a system for you that takes into consideration your budget as well as your communication needs.  All of our products have been carefully chosen for quality, reliability, and ease of use.</div> <bR> <div> We’re the experts in custom designed digital and VoIP systems, voice mail messaging solutions, small and medium call centers, call accounting packages, interactive voice response; and convergent telephony applications.  </div> <bR> <div> We also provide hardware and cable for local area networks from copper to fiber optics, and we have professionally trained and certified technicians to complete the task.</div> <bR> <div> We offer network services such as internet, local PRIs, point-to-point circuits, and long distance.  This gives you one local and responsive company to call for all of your communication needs.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 73 WIDTH="209"><div> <B>DO WE INSTALL?</B></div> </tD> <tD VALIGN=TOP WIDTH="450"><div> Yes.  We have a staff of factory trained and certified technicians to install and service the products we sell.  We test all data cables and provide you with a printout of the test results at your request.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 127 WIDTH="209"><div> <B>WHAT ABOUT </B></div> <div> <B>SERVICE?</B></div> </tD> <tD VALIGN=TOP WIDTH="450"><div> We're glad you asked!  We believe we have the fastest, most reliable service in Albuquerque today.  We have fully trained technicians to service the equipment we sell.  We maintain a database of all of our service calls to document response times on every work order.  We guarantee our service response times and give you a discount on the service call if we're late. </div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 91 WIDTH="209"><div> <B>WHAT ELSE </B></div> <div> <B>DO WE DO?</B></div> </tD> <tD VALIGN=TOP WIDTH="450"><div> We take care of our customers.  For example:  We assist you in ordering your lines from the local exchange carriers and coordinate their installation with ours.  If a problem should arise relating to line trouble, we diagnose the problem and help you report it to your carrier.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 127 ><NOBR><div> <B>EMERGENCY DATABASE</B></div> <div> <B>RESTORATION</B></div> <bR> </NOBR></tD> <tD VALIGN=TOP WIDTH="450"><div> Every client database is kept on each technician’s laptop computer, on our server, on two separate CD backups, and we have paper records on file.  If an emergency database restore is required, instead of two to four hours to enter the data by hand, we can reload your database in a matter of minutes.  And the restoration is much more accurate than any manual entry could be.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 162 WIDTH="209"><div> <B>IS THERE </B></div> <div> <B>ANYTHING ELSE?</B></div> </tD> <tD VALIGN=TOP WIDTH="450"><div> We don't quibble over little things like extra long handset cords or line cords, they are free at the time of installation and up to 30 days thereafter - at the time you are most likely to discover you need them.  We are also here to answer your questions about local carrier service options, telephone bills, long distance carriers, DSL, T1, frame relay, call accounting, computer modems, data transmission, peripheral devices, and just about anything else that you might want to know about telephone service.  If we don't know, we'll find out for you.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 162 ><NOBR><div> <B>WHAT ABOUT </B></div> <div> <B>SERVICE CONTRACTS?</B></div> </NOBR></tD> <tD VALIGN=TOP WIDTH="450"><div> We back up our promise of service with a written service contract.  The first year of service is covered under warranty.  At the end of that year, we offer you a service contract for the following year at our standard rates.  Flexitel operating leases are available on some systems which include all maintenance, including water and lightning damage, for the entire term of the lease. For our warranty and service contract clients, we offer 24 hour a day, 7 day a week emergency service at no extra charge - another Brooks plus.</div> <bR> </tD> </tR> <tR> <tD VALIGN=TOP HEIGHT= 108 ><NOBR><div> <B>WHAT DO </B><B><U>YOU</U></B><B> GET?</B></div> <div> <B>PERSONALIZED SERVICE!</B></div> </NOBR></tD> <tD VALIGN=TOP><NOBR><div> <B>GREAT SERVICE</B> - During the sale</div> <div> <B>GREAT SERVICE</B> - After the sale</div> <div> <B>GREAT SERVICE</B> - As long as you own your system</div> <bR> <div> <B>This is the key to our decades-long customer retention record!</B></div> <bR> </NOBR></tD> </tR> </TABLE></div> <bR> <bR> <bR> </td> </tr></table></body>