Applications

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" rowspan="2" width=18.125% BGCOLOR="#990000" TEXT="#F7F7FF"> <div> <A HREF="axxess_phones.htm" TARGET="_top" TITLE="Endpoints"><IMG SRC="01114140.png" border=0 width="20" height="20" ALT="previous" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A>   <IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="20">     <A HREF="inter_tel_telephone_systems.htm" TARGET="_top" TITLE="InterTel Telephone Systems"><IMG SRC="00f14140.png" border=0 width="20" height="20" ALT="up" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></A>  <IMG BORDER="0" SRC="1x1.gif" HEIGHT="20" ALIGN="BOTTOM" HSPACE="0" VSPACE="0" WIDTH="20"></div> <div> <A HREF="index.htm" TARGET="_top" TITLE="Brooks Communication, Inc. 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Users can initiate, answer, transfer, reverse transfer, hold, conference, forward and mute calls via touch screen, mouse or keyboard.</div> <bR> <div> Attendant Console software works in both single and multi-node configurations - so users can view the real-time status of all the stations and hunt groups on the system, whether they're in the office or across the country. Specific messages can be communicated to callers ("out of the office," "on vacation until the 15th") based on co-workers' alert messages displayed on the system.</div> <bR> <div> Business Productivity</div> <bR> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Provides an at-a-glance display of last and first names, extension numbers and status for simplified call initiation, transferring and conferencing</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Allows users to handle calls quickly - increasing productivity and efficiency levels</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Enables users to provide personalized service and expedite important customer calls</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Creates the ideal call-handling environment for a user's business needs</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Provides a call log so users can return abandoned and missed calls</div> <bR> <bR> </tD> </tR> </TABLE></div> <bR> <bR> <div> <TABLE BORDER="2" CELLPADDING="1" CELLSPACING="1" WIDTH="632" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 473 WIDTH="622"><div> <B>Connection Assistant®</B></div> <div>      </div> <div> Connection Assistant software is a Collaboration and Presence tool designed for general business use. This application links workgroup members to each other, as well as to their desktop resources. Associates can receive convenient screen pops of applications, key customer information, and frequently-used Web applications. Using a flexible rules-based system, Connection Assistant allows users to assign actions to specific events occurring at their extensions. In doing so, calls can be diverted to a particular person, department or voice mail. Or, users can create rules to automatically play a sound file or open a Web page for important calls and much more. Additionally, team members can transfer conversation notes with inbound or external calls and view their fellow co-workers' availability status.</div> <bR> <div> Business Productivity</div> <bR> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Provides flexible automation of call handling without involving the company telecom manager</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Reduces the time associated with manually looking up contact information and opening applications</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Facilitates personalized customer service</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Provides quick and easy call handling</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Enhances group synergy by connecting team members to each other for efficient collaboration</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Shows inbound and outbound call activity enabling users to identify abandoned calls or quickly return missed calls</div> </tD> </tR> </TABLE></div> <bR> <bR> <div> <TABLE BORDER="2" CELLPADDING="1" CELLSPACING="1" WIDTH="632" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 758 WIDTH="622"><div> <B>Unified Communicator  Software/SIP Server</B></div> <div>      </div> <div> Unified Communicator (UC) is a powerful presence management and collaboration application designed to keep users connected with callers while maintaining visibility with other business associates. Unified Communicator blends call features, routing rules, and contact and device management with Web collaboration and videoconferencing into a single converged solution.</div> <bR> <div> Unified Communicator software offers multiple user interfaces, enabling users to access features and functionality via speech recognition, handhelds, cell phones, PCs and WAP-enabled devices. The software offers advanced call routing capabilities, enabling users to create rules to manage incoming calls based on a wide array of options (such as who is calling, when, etc.). Call control buttons allow users to promptly return calls, control conferences, record calls and more.</div> <bR> <div> In addition to helping users manage their availability and presence, with Unified Communicator they can bring groups of co-workers or clients together in real-time to share ideas, solve problems, and sell and demo products through, Web collaboration and videoconferencing tools. These tools help users improve teamwork, better manage dispersed workgroups and improve business processes.  Users can access features and functions via automatic speech recognition and various WAP-enabled devices including PCs, PDAs and cell phones.</div> <bR> <div> Features and Enhancements for Unified Communicator v4.0</div> <bR> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Global Voice Mail - Delivers notification of voice mail messages to and allows users to check voice mail from any of the devices associated with their account.</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Simplified Call Routing - UC v4.0 offers new system default routing rules and more intuitive wizards to help with the creation of customized routing rules.</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Quick Status Creation Wizard - Users can create a new status quickly by selecting their current location and availability, or by using optional customized or dynamic text to create a status.</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Integration with Web Conferencing - UC v4.0 is now integrated with a full version of Inter-Tel Web Conferencing v4.5. Optional integration of Inter-Tel Remote Support v4.5 is also available with licensing purchase.</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Status Displays for Phone-to-Phone IC Calls - When a UC user has no routing rule selected for their current location, the destination’s DND status message is relayed back to the caller, allowing the caller to take appropriate action.</div> <div> <IMG BORDER="0" SRC="Aria006c009500f000009900.png" HEIGHT="16" WIDTH="16" ALIGN="bottom" HSPACE="0" VSPACE="0">    Softphone Support - UC v4.0 supports the latest release of Inter-Tel® Model 8602 (IP Softphone).</div> </tD> </tR> </TABLE></div> <bR> <div> <TABLE BORDER="2" CELLPADDING="1" CELLSPACING="1" WIDTH="632" BORDERCOLORLIGHT="#C0C0C0" BORDERCOLORDARK="#808080" FRAME="BOX" RULES="ALL" HSPACE="0" VSPACE="0" > <tR> <tD VALIGN=TOP HEIGHT= 378 WIDTH="622"><div> <B>Collaboration</B></div> <div>      </div> <div> As an integral part of our Managed Services offerings, Inter-Tel is focused on providing a suite of Presence, Collaboration and Messaging Tools that are designed to solve your challenges and business requirements.</div> <bR> <div> Collaboration Tools enable enterprises to foster a dynamic, real-time environment in order to share ideas and information in the pursuit of common goals. Collaboration tools enable two or more people in geographically dispersed locations to communicate more effectively, streamlining business processes, improving customer care, enhancing employee productivity and reducing expenses. These tools offer the flexibility to utilize a variety of devices, enabling the user to communicate while on-the-go. Additionally, these tools have the ability to capture the results of a collaborative effort for future reference.</div> <bR> <div> Collaboration Tools bridge into Presence Tools, which enable users to conveniently view the availability of others before they initiate a collaborative effort, eliminating the chance of wasted time.  Messaging is the foundation from which collaborative efforts can be built.  These tools facilitate collaboration by providing users with reliable, flexible ways to transfer and exchange information, regardless of the recipient's availability and location.</div> <bR> </tD> </tR> </TABLE></div> <bR> <bR> <bR> <bR> <bR> <DIV ALIGN="LEFT"></DIV> <div>                          </div> </td> </tr></table></body>