Articles of Interest

We know the terminology used in modern telephone systems can be confusing. In addition, some of the options available are so numerous that it is difficult to decide which options are the best for your application. With that in mind, we have created the following articles to help you weed through the maze.

• Computer/Telephone Integration
  
  Highlight a telephone number on your computer and have your telephone dial the number. Send Caller ID info to your computer to call up your customer's account screen. FAX to and from your desktop.
• Internet Protocol Telephony
  
  Connect branches using your high-speed internet connection and our internet protocol tools. Combine voice and data or use voice only.
• Unified Communication
  
  Unified Communication is the process of merging the various communication technologies we use daily, like desk phones, cell phones, voice mail, e-mail, text messaging, PDAs, and web sites.
• Music on Hold
  
  From simple instrumentals to targeted advertisement on hold, we have it all. Let us help you put together the right message for your business.